Terms & Conditions
Please read these terms carefully before using OSM
Free Users
Service provided "as is" without warranties. No guaranteed data security or backups.
Paid Users
Enhanced features with priority support. Fees are non-refundable.
Important
We reserve the right to modify or discontinue services without notice.
1. Acceptance of Terms
By accessing or using OSM, you agree to be bound by these terms.
By accessing or using OSM (Operations Simplified Management), the user agrees to be bound by these Terms and Conditions and any amendments made by the company from time to time.
If you do not agree with any part of these terms, you must discontinue use of the Service immediately.
Continued use of the Service constitutes acceptance of any updated terms.
These terms apply to all visitors, users, and others who access or use the Service.
2. Service Modifications
We reserve the right to modify or discontinue the Service.
The Company reserves the right to modify, suspend, or discontinue any part of the Service at its sole discretion without prior notice.
We may update, change, or discontinue any feature, functionality, or aspect of the Service at any time.
The Company shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.
We will make reasonable efforts to notify users of significant changes via email or in-app notifications.
3. Free Subscription
Free tier provided 'as is' without warranties or guarantees.
FREE PLANThe free subscription is provided strictly 'AS IS' without any warranties, express or implied.
The Company does NOT provide or guarantee data security, data backup, encryption, or data recovery under the Free plan.
The company accepts NO LIABILITY for data loss, service interruptions, server failures, system malfunctions, or any other issues.
All risks associated with the use of the free subscription are borne solely by the user.
Free tier users have limited access to customer support and premium features.
The Company reserves the right to impose usage limits on free accounts without notice.
Free accounts may be subject to automatic deletion after extended periods of inactivity.
4. Paid Subscription
Premium features with enhanced support and security.
PAID PLANThe paid subscription includes enhanced features, priority support, and advanced security measures as specified by the company.
Subscription fees are payable in advance on a monthly, quarterly, or annual basis as selected by the user.
All fees are generally non-refundable except as required by applicable law or as explicitly stated in our Refund Policy.
Availability of specific offers may vary over time as per the service provider’s terms.
Paid subscriptions automatically renew unless cancelled before the renewal date.
Price changes will be communicated at least 30 days in advance and will apply to subsequent billing cycles.
Failed payments may result in immediate suspension of premium features.
5. User Obligations
Your responsibilities when using OSM.
Users must provide accurate, current, and complete information during registration and keep it updated.
Users agree to comply with all applicable local, state, national, and international laws while using the Service.
Users are responsible for maintaining the confidentiality of their account credentials and all activities under their account.
Users must immediately notify OSM of any unauthorized use of their account or security breach.
Users shall not:
• Use the Service for any unlawful or fraudulent purpose
• Attempt to gain unauthorized access to any part of the Service
• Upload malicious code, viruses, or any harmful content
• Reverse engineer, decompile, or attempt to extract source code
• Interfere with or disrupt the Service or servers
• Resell, duplicate, or exploit any portion of the Service
6. Limitation of Liability
Understanding our liability limitations.
To the fullest extent permitted by law, the Company shall NOT be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:
• Use or inability to use the Service
• Unauthorized access to or alteration of your data
• Service interruptions or errors
• Loss of profits, data, or business opportunities
• Any third-party conduct or content on the Service
The Company disclaims all responsibility for data loss, service outages, unauthorized access, system errors, or security breaches.
In no event shall the Company's total liability exceed the amount paid by the user in the 12 months preceding the claim.
Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.
7. Intellectual Property
All content and software are our exclusive property.
All software, content, designs, logos, trademarks, and materials within OSM are the exclusive property of the Company and are protected by copyright, trademark, and other intellectual property laws.
Users are granted only a limited, non-exclusive, non-transferable, revocable right to use the Service in accordance with these Terms.
Users may NOT:
• Copy, modify, distribute, or create derivative works
• Remove or alter any proprietary notices
• Use the Company's trademarks without written permission
• Frame or mirror any content from the Service
All feedback, suggestions, or ideas provided to the Company become the Company's property and may be used without compensation or attribution.
8. Termination
Account termination and suspension policies.
The Company may suspend or terminate user access immediately, with or without notice, for:
• Violation of these Terms and Conditions
• Non-payment of subscription fees
• Fraudulent, abusive, or illegal activity
• Extended periods of inactivity
• Any other reason at the Company's sole discretion
Upon termination:
• User's right to access the Service ceases immediately
• The Company may delete user data without any obligation to provide backups
• No refunds will be provided for any unused subscription period
Users may terminate their account at any time through account settings or by contacting support.
Provisions that by nature should survive termination shall survive, including ownership, warranty disclaimers, and limitations of liability.
9. Data Privacy & Security
How we handle your data and privacy.
User data is collected and processed in accordance with our Privacy Policy.
For FREE accounts: Data security, encryption, and backup are NOT guaranteed.
For PAID accounts: We implement industry-standard security measures including encryption, secure servers, and regular backups.
Users acknowledge that no data transmission over the internet is 100% secure.
The Company is not responsible for data breaches resulting from user negligence or third-party actions.
Users retain ownership of their data but grant the Company a license to use, store, and process it to provide the Service.
Upon account deletion, data may be retained for legal or operational purposes as outlined in our Privacy Policy.
10. Governing Law & Disputes
Legal jurisdiction and dispute resolution.
These Terms shall be governed by and construed in accordance with the laws of The Republic of India, without regard to conflict of law principles.
Any disputes arising from these Terms or use of the Service shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal, India.
Users agree to attempt to resolve disputes informally by contacting OSM support before pursuing legal action.
If informal resolution fails, disputes may be resolved through binding arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted in English, and the seat and venue of arbitration shall be Kolkata, West Bengal, India.
Users waive the right to participate in class actions or class arbitrations.
The prevailing party in any legal proceeding shall be entitled to recover reasonable attorneys' fees and costs.
11. Miscellaneous
Additional important terms and conditions.
Entire Agreement: These Terms constitute the entire agreement between you and the Company regarding the Service.
Severability: If any provision is found unenforceable, the remaining provisions will remain in full effect.
Waiver: No waiver of any term shall be deemed a continuing waiver or waiver of any other term.
Assignment: You may not assign these Terms without our written consent. We may assign them without restriction.
Force Majeure: The Company shall not be liable for delays or failures due to circumstances beyond its reasonable control.
No Agency: Nothing in these Terms creates a partnership, agency, or employment relationship.
Third-Party Rights: These Terms do not confer rights on any third parties.
Export Compliance: Users must comply with all applicable export and import laws.
12. Contact Information
How to reach us with questions or concerns.
For questions, concerns, or disputes regarding these Terms and Conditions, please contact us:
Email: divergent.dcs@gmail.com
Address: Divergent Consultancy Services Block EF, EF-17, Rajdanga Main Road,Kasba, Kolkata 700107,Near Acropolis Mall (Behind Kasba New Market)
Phone: +91-9073575050
We will respond to inquiries within 48-72 business hours.
For urgent matters, please mark your email as 'URGENT' in the subject line.
Ready to Get Started?
By using OSM, you agree to these terms and conditions